Our Guarantee

Money-Back Guarantee

At cybertet, we are confident you'll love our plants, which is why we offer a 30-Day Money-Back Guarantee. This guarantee covers product faults, defects, and issues related to lost shipments. If you're not completely satisfied with your purchase, simply contact our customer care team, and we will work diligently to resolve any issues.

If you are not fully satisfied with your purchase, you can easily return the item within 30 days for a full refund or replacement. Please refer to our Terms and Conditions for complete details on our returns process.

Quality Guarantee

We stand behind the quality of every plant we sell at cybertet. Each plant is carefully selected and inspected to ensure it meets our high standards of health and vibrancy. Beware of imitations — only purchase from trusted sources like cybertet for the best experience. Our plants undergo rigorous quality control checks so you can shop with confidence, knowing you're getting the best nature has to offer.

Free Tracked Shipping on All Orders!

We provide free tracked shipping on all orders, ensuring that your plants reach you safely and on time. You can track your order directly through our website for added peace of mind.

Questions ?

If you have any Questions or need assistance, we're here to help! Contact our customer care team:

Email: help@cybertet.shop
Phone: +33686680341
Address: 25 Avenue Jean Monnet, 14000 Caen, France

A member of our customer care team will respond to your inquiry within 1 business day. We're available to assist you Monday – Friday, 9:00 AM – 5:00 PM (CET).

Thank you for choosing cybertet. We are committed to ensuring your complete satisfaction with every order.