Experience the future of design and technology
Featured collection
Durable, weather-resistant planters designed for patios, balconies, and indoor displays. Crafted in France.
Explore our curated collection of premium products designed to transform your lifestyle. From cutting-edge technology to timeless essentials, we bring you the finest selection crafted with precision and passion. Experience the difference quality makes.
Transform Your Outdoor Space
From simple to stunning. See the difference quality planters make to your outdoor space.
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Frequently Asked Questions
Find answers to common questions about payments, shipping, returns, and more. For additional support, contact our team at help@cybertet.shop or +33686680341.
What payment methods do you accept?
We accept payments exclusively via PayPal. PayPal offers a secure payment experience, allowing you to pay from your PayPal balance, linked bank account, or credit/debit card.
What currency do you use?
All transactions are processed in EUR (Euro). If your bank uses a different currency, the final amount may vary due to exchange rates.
When will my payment be processed?
Payments are typically processed immediately upon placing your order.
Do you share my personal information?
No, cybertet does not rent, sell, or share your personal details with third parties.
Is my payment information secure?
Yes, all transactions are securely processed through PayPal's encrypted payment gateway. We never see your financial details—only your billing and shipping information to process your order.
How quickly will I get a response?
Our customer care team will respond within 1 business day.
How can I contact customer support?
Email us at help@cybertet.shop, call +33686680341, or write to us at 25 Avenue Jean Monnet, 14000 Caen, France. We're available Monday–Friday, 9:00 AM–5:00 PM (CET).
Do you have a quality guarantee?
Yes, each product is carefully selected and inspected to ensure it meets our high standards of health and vibrancy.
What does your guarantee cover?
Our guarantee covers product faults, defects, and issues related to lost shipments.
What is your return policy?
We offer a 30-Day Money-Back Guarantee. If you're not completely satisfied, you can return items within 30 days for a full refund or replacement.
Can I track my order?
Yes, you can track your order directly through our website.
Where do you ship from?
We ship from our facility at 25 Avenue Jean Monnet, 14000 Caen, France. We manage all inventory and shipping in-house for quality control.
Do you offer free shipping?
Yes! We provide free tracked shipping on all orders.